Help Centre – Delivery & Orders

How long does delivery take?
Delivery times vary depending on your location and the shipping method selected at checkout. Most orders are processed within 1-2 business days, with standard shipping typically taking 3-5 business days. For faster delivery, expedited shipping options are available.

Do you offer international shipping?
Yes, we ship worldwide! International delivery times may vary depending on customs and local postal services. Please note that additional taxes or duties may apply, which are the customer’s responsibility.

Can I track my order?
Absolutely! Once your order is dispatched, you’ll receive a tracking number via email. You can use this to monitor your package’s progress.

What if my order hasn’t arrived?
If your order is delayed, first check the tracking information for updates. If there’s no movement or it’s been significantly delayed, please reach out to our customer support team for assistance.

Can I change or cancel my order?
We process orders quickly to ensure fast delivery, so changes or cancellations may not always be possible. If you need to modify your order, contact us as soon as possible, and we’ll do our best to help.

What’s your returns policy?
We want you to love your purchase! If you’re not completely satisfied, you can return unworn, unwashed items with tags attached within 30 days for a refund or exchange. Please refer to our Returns Policy for full details.

How do I know if my order has been confirmed?
You’ll receive an order confirmation email shortly after completing your purchase. If you don’t see it, check your spam folder or contact us for verification.

What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options. Your transaction is protected with industry-standard encryption.

For any other questions, feel free to reach out—we’re happy to help